Essential Information

Essential Information

Please find below some useful and important information, please contact us if you have any further questions to the below we will be more than happy to help..

Payments/ Credit Card Charges information

All Visa Credit and Mastercard's are subject to a 2% charge, American Express 3% while there is no charge on Debit cards.

Passenger Protection Insurance for Package Holidays

In accordance with "The Package Travel, Package Tours Regulations 1992" all passengers booking package holiday arrangements with Regency Travel Limited are fully Insured for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Regency Travel Limited.

Passenger names and advance passenger information

It is essential that the name you provide at the time of booking conforms to that on your passport. Airlines are unlikely to allow any subsequent name change after ticketing without a very substantial financial penalty.

It is essential that a mobile phone contact number for the Lead passenger is provided to Regency Travel at time of booking. Without this information, assistance with weather related cancellations, delays or re-booking cannot be effectively provided.

Information when traveling by Sea

You are required to check in for sailings 1 hour 30 minutes prior to your departure time during the Isle of Man TT & Manx Grand Prix/Classic TT. If you are traveling outside of the Isle of Man TT you are requested to be checked in 1 hour prior to your departure time. Regency Travel are unable to accept any liability if you miss your sailing as a result of your late check-in.

Photographic I.D. such as a Passport or Driving Licence (UK nationals only) is required at check-in.

If you are traveling with a vehicle other than a motorbike it is imperative that you have the full length, width and height information ready at the time of booking. Vans can be classed as commercial vehicles after 6.5 meters in length.

Information when traveling by Air

You are requested to check in for your flight at least one hour prior to your departure time when traveling within the United Kingdom or Ireland. If you are traveling to Europe or further a field then you must check-in 2 hours prior to your departure time. Regency Travel are unable to accept any liability if you miss your flight as a result of you checking in late.

It is imperative that all passengers hold a valid Passport and that relevant Visa's are sourced before entering the UK or when traveling outside the UK. For more information on passports and Visa's please visit www.ukpa.gov.uk.

Generally speaking, on economy flights the baggage allowance is 20kg. Luggage allowances and permitted items vary from airline to airline and we recommend that you check the luggage policy of the airline(s) with which you are flying or ask us for further details. Any excess luggage will be charged at the discretion of the airline.

Accommodation Check in/ Check out times

Check-in and check-out times may vary from hotel to hotel. It is not unusual for the former to be 1400 hours and the latter to be 1100 hours. Generally speaking hotels will attempt to accommodate early arrivals or late departures but this is not always possible. Should you wish to have access to your room for an extended period then a local charge is likely to be applied. If you are scheduled to arrive in the early morning and would like immediate access to your accommodation, we recommend that you book and pay for an additional night at the time of booking.

Accommodation

Please note that when a hotel description states a 'sea view ' then this may in fact only be a partial or restricted view. Triple rooms: please note the third bed in a room may be a rollaway extra bed.

Flight schedule changes

Regrettably airlines occasionally change their flight schedules. Please note that we cannot be held responsible for any such changes made after the time of booking.

Special requests

We will do our utmost to ensure that any special requests or special needs you may have are satisfied, whether they relate to the travel by air or sea or your accommodation. Such requests must be made in writing. However, please appreciate that they are merely 'requests' and therefore cannot be guaranteed..

Disabilities

Our staff will do their utmost to advise which accommodation is most suited to disabled guests, but we will not be held liable in the event that the correct apparatus and necessary modifications are not in place. To assist us, we would ask that you provide your specific requirements at, or prior to the booking stage.

Visa, Passport & Health Information

It is imperative when traveling that you consult your GP or local health clinic about your specific needs as early as possible. For the latest information please visitwww.ukpa.gov.uk, you can also find information here on entering the United Kingdom / Isle of Man.

Government Advice

Should you have any reservations about travel due to political unrest, potential violence etc we would recommend that you access the government website (www.fco.gov.uk/knowbeforeyougo) for specific advice.

Links to this website

You may create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party's website's which are linked to from this website. Opinions expressed or material appearing on such website's are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

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Telephone: +44 (0)1624 694455

64 Duke Street, Douglas, Isle of Man IM1 2AR

We are open Monday to Friday 9.30am to 4.00pm and Saturday 9.30am to 12pm.


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ATOL PROTETCTION - Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed in this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

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Regency Travel Limited Registered office 64 Duke Street, Douglas, Isle of Man IM1 2AR. Registered in the Isle of Man. Registration number 121524C. VAT number 003173527.

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