Homestay Guest

Homestay Guest

*** ISLE OF MAN TT 2018 ***

Regency Travel (iomttbreaks.com) will not be offering packages, travel, accommodation or tickets to the 2018 event, We advise you to register your interest on the official Isle of Man TT website for more information https://www.iomtt.com/subscribe.

Regency Travel in partnership with Isle of Man Tourism operates a Homestay scheme during the busy periods of the TT and Isle of Man Festival of Motorcycling when the number of visitors exceeds available tourist accommodation.

Homestay offers a comfortable and affordable accommodation option for visitors to the Island. It provides an opportunity to live in a friendly home, with a local family, on a bed and breakfast basis; or rent a house or apartment on a self catering basis and experience life in the Isle of Man.

Please ensure that you read the below visitor notes before arranging a homestay. 

What standard of Homestay accommodation can I expect?

Homestay hosts are required by law to register withRegency Travel and accommodation is subjectto inspection by Regency Travel prior to registration.

Accommodation is inspected to ensure it is clean, tidy and presentable. We also inspect items such as bedding, linen, mattresses, towels, flooring, seating and crockery to ensure they are clean and in good repair. Properties are re-inspected every 3 years.

Please note: You should ensure that your chosen accommodation is registered prior to booking. Regency Travel cannot be responsible for accommodation which is not registered. If you have any doubts please check the accommodation page on our website www.iomttbreaks.com or call the Regency Travel Homestay Team on +44 (0) 1624 694456.

As the name suggests, if you choose Homestay accommodation you will be staying in a family home. The accommodation will meet a minimum standard (as above) and you should not expectformal bed and breakfast or hotel style accommodation. 

What information do I need to give to my homestay host?

When you book, you should give your name, address and contact details and advise your host of any allergies, mobility problems or special requirements you may have. You should also advise your host of your arrival and departure times as soon as you are able to. Your host should then make arrangements to meet you on arrival or for you to access the property when you arrive. Your host should advise you of any house rules prior to your arrival, in particular whether they have any pets in the house, if any of the occupants smoke on the premises and whether smoking is permitted on the property or in the grounds,

Is breakfast provided?

If you are booking bed and breakfast Homestay, then breakfast will be provided throughout your stay. You should agree with your host whether a full cooked breakfast or continental breakfast is offered. Some Homestay providers may be going out to work and will provide all the necessary food for a self-service breakfast. Where this is the case you will be advised of this at the time of booking. The type of breakfast offered should be reflected in the tariff.

Are there any rules regarding size and type of beds?

Homestay rules require that standard full size adult beds (i.e. 3ft singles or 4ft 6 doubles) must be used. If the bed provided is not the standard size you must be advised of this at the time of booking.

How much can Homestay hosts charge?

Regency Travel offers guidelines to hosts as follows:

BED & BREAKFAST

Room Type: Basic

Breakfast,  Type Tariff (per person, per night)

Self Service £20.00
Continental £20-25.00
Full Breakfast £25.00

Room Type: Ensuite

Self Service £25.00
Continental £25-30.00
Full Breakfast £30.00

SELF CATERING

Properties will advertise a 'per unit, per night' tariff. Regency Travel suggests the following tariffs:

Maximum Guests, Tariff (per unit, per night)
2 £40 - £50
4 £80 - £100
6 £120 - £150

Where children aged 16 or under are accommodated on an additional bed in the same room as their parents, Isle of Man
Tourism suggests that they stay free of charge and pay for breakfast only.

The above tariffs are provided as a guide only and providers can charge a higher tariff provided this is agreed at the time of
booking.

If you book self-catering accommodation the price should be advertised as per unit, per night and not as per person, per night

How many paying guests can accommodation providers have?

Up to six paying guests may be accommodated at one time, provided they are not in rooms above the first floor or below ground level and there is sufficient space. Homestay hosts are issued with a registration certificate advising the number of guests they may accommodate. This should be displayed in the breakfast area.

If I rent a house could I be staying with guests that I do not know?

Where a house is rented out the property must be rented to the same party in any one period. The Homestay host must not accept multiple guests who do not know each other. However, if you have opted for bed and breakfast, the host may have other guests staying in other rooms.

What are the rules regarding deposits and payments?

The Homestay host may ask in advance for a deposit. The deposit should be no more than 20% ofthe total cost. Your deposit should be acknowledged by letter or email. If you cancel within four weeks of arrival, Regency Travel suggests that on securing an alternative booking the deposit is then refunded by your host. If your host is unable to secure an alternative booking it is acceptable that they retain the deposit.

Before making full payment you should be allowed the opportunity to view the accommodation, to ensure you are happy. Self-catering guests should pay the final balance in cash on arrival. For bed and breakfast guests, the final bill or invoice should be settled in cash the day after arrival.

If your booking is through an agency you should check their booking conditions

How do I know Homestay accommodation is safe?

The safety of all guests is of paramountimportance. AllHomestay accommodation must have working smoke alarms on each floor as well as a fire blanketfor the kitchen. Flats and apartments must comply with the FirePrecautions (Flats)Regulations 1996 and are subject to approval by The Isle of Man Fire and Rescue Service, Fire Safety Department.

Is Homestay accommodation insured?

Isle of Man Tourism arranges public liability insurance on behalf of all registered Homestay hosts. The insurance does not cover any damage that may be caused to their house or contents during your stay.

What happens if I am not happy with my Homestay accommodation?

Please let us know before you return home! Where possible you should try to politely resolve the issue with theHomestay host initially. Where Regency Travel receives a complaintfrom any guest in registeredHomestay accommodation,the complaint will be investigated and if found to be valid, we will endeavour to secure you alternative accommodation. Registered hosts will be requested to issue a refund on any payment in such circumstances.

Where can I get further help?

Please contact any member of the Homestay Team at Regency Travel should you have a query regarding your Homestay accommodation. Telephone: +44 (0) 1624 694456, email sales@iomttbreaks.com or call into Regency Travel located at 64 Duke Street, Douglas, Isle of Man, IM1 2AR.

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Telephone: +44 (0)1624 694456

64 Duke Street, Douglas, Isle of Man IM1 2AR

We are open Monday to Friday 9am to 5.00pm and Saturday 9.30am to 3pm. We are also open most Bank Holidays.


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